How do I contact a Leather Talks representative?
The Contact Us form can be used to e-mail us. You can also reach us for phone support at +91-33-22804190
How do I return a product purchased in one of Leather Talks stores for repair?
All Leather Talks products come with a lifetime warranty covering manufacturing defects and material defects only. We shall repair the same Leather Talks product free of charge. Apart from this we do the basic repairing (stitches, cleaning, zipper etc.) free of charge but any hardware change shall be chargeable depending upon the repair. The cost shall be communicated to you at the time you deliver the product to the nearest Leather Talks store or point of purchase. In a repair case outside kolkata the freight cost is to be borne by the customer.
How long do you take to repair a bag?
We require a minimum of three weeks and a maximum of six weeks plus shipping time.
How can I stay informed of any Leather Talks promotions?
We occasionally offer promotions in connection with special days and events to provide our customers with savings on their online orders. To receive exclusive Leather Talks offers and updates, please sign up through our Subscribe page.
How do I unsubscribe from your e-mail list?
If you wish to be removed from our e-mail list, please click here.
Do you share my information with others?
No. Your personal details that are collected through our website are kept private and secure and will not be passed to any third party outside the Leather Talks group companies. The details will only be used to keep you informed regarding any updates to the Leather Talks website.
How can I get a product Gift Wrapped?
Yes we gift wrap a product for you at no extra cost. If you want the Leather Talks purchased product to be gift wrapped you can Select yes from the Gift Wrapping Tab under the product photographs in the product page.
How can I Get a product Personalised?
Yes we personalize a product by providing the Customer Name writing via two options 1.Steel Plate 2. Embossing A. Gold Colour B. Silver Colour. This option can be availed from the Personalisation Tab under the product the page on which this service available.
Can I have this in Colours?
1.Steel Plate name will in black.
2.Embossing has two colour options—A. Gold B. Silver
What are the charges for Personalising a product?
1.The steel plate will cost Rs.250/- extra per name per plate will be added to your shopping cart.
2.Embossing will cost Rs.25/- per product will be added to your shopping cart.
What do I do if I want to Bulk Purchase a Leather Talks product?
Kindly fill up our Corporate/Bulk Enquiry form from the top footer or the Corporate & Bulk Enquiry Tab in the product page wherever this service is applicable.
Can I get my Corporate & Bulk Order Personalised/Customised with my /our Company logo? What are the charges for the same?
Yes we personalize/customised Corporate & Bulk Orders with the company logo. This can be done in two ways: 1. Steel Plate 2. Embossing A. Gold B. Silver C. Natural Emboss
There are no charges for personalization/customization charges for orders above 50 pieces. Orders below 50 Pcs will entertain the following charges:
1.Steel Plate: Rs.50/- per piece.
2.Embossing: Rs.10/- per piece plus Rs.1000/- for the Logo dyce.