Manufacturing Defect Replacement Guarantee (MDRG)
What is the Manufacturing Defect Replacement Guarantee (MDRG)? How do I get a Leather Talks defective item, bought from a Leather Talks store or ordered on www.leathertalks.com , replaced?
Leather Talks gives a life time guarantee for all the products manufactured and marketed under its brand Leather Talks. Thus all Leather Talks products sold through Leather Talks Stores and www.leathertalks.com are covered under our Manufacturing Defect Replacement Guarantee (MDRG). Notify us of any manufacturing defects or product damages at the time of delivery or within 2 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost.
In order to get a defective item replaced
- Contact Customer Care via the Contact Us Page, within 2 working days
- The defective product or part will be recalled and a replacement will be shipped immediately and the issue will be closed within 15 working days.