Return & Exchange Policy

  • 1.Goods can be Exchanged or Returned within 15 days from the day of Purchase.
  • 2.For any exchange or return the product should not be in original conditions with original price tags intact.
  • 3.This does not cover any damage caused by misuse, neglect, exposure to water and solvents or wear and tear, or purely cosmetic damages (such as scratched leather)

In case of Exchange

  • 1.Pick any other Leather Talks product of the same monetary value
  • 2.100% Money Back option

Returns

Should you wish to return all or a part of your order, you need to let us know within 2 working days from the date of receiving your parcel. You can either call our Customer Support No. +91 33 22804190 between 10am and 7pm, Monday-Saturday or write to us support@leathertalks.com

After validating your return request we will send you an email authorizing a return along with Form 50A. You may simply print, fill with accurate information, paste the shipping address label on the package and courier it back to us. Please bear in mind that we should receive the return package within 15 days of us sending the authorizing email.

Returns can be made in the following ways

1. Courier the product(s) to Leather Talks at our office: D-5 A.C.Market 1, Shakespeare Sarani Kolkata-700 071. Form 50A is required for the goods to enter the boundaries of West Bengal. This shall be mailed by us to you at the time of mailing your validation of your cancellation request. You shall just print and hand over this form 50A to the people of concerned logistic partner along with the product. In case this is not emailed to you, please write to us @ support@leathertalks.com since our logistic partner shall need the Form 50A to pick the material.

2.Intimate us so that we can pick up the product(s) from your doorstep.