Returns & Exchange Policy
- Goods can be Exchanged or Returned within 2 to 3 days from the day of Purchase.
- For any exchange or return the product should be in original conditions with original price tags intact.
- This does not cover any damage caused by misuse, neglect, exposure to water and solvents, wear and tear, or purely cosmetic damages (such as scratched leather)
All customized products are not exchangeable, returnable, or refundable.
In case of an Exchange or Refund
- Pick any other Leather Talks product of the same monetary value
- 100% Money Back option, deducting the shipping charges for the returned product in case studies/shipping is arranged by us.
Returns
Should you wish to return all or a part of your order, you need to let us know within 2 working days from the date of receiving your parcel. You can either WhatsApp No.: +918697737694 & Call our Customer Support No. +91 8697326921 / +91 6292198940 between 10am and 7pm, Monday-Saturday or write to us support@leathertalks.com
After validating your return request, we will send you an email authorizing a return, informing our authorized shipping company and arranging a pickup or you may simply print, fill with accurate information, paste the shipping address label on the package and courier it back to us. Please bear in mind that we should receive the return package within 15 days of us sending the authorizing email.
Returns can be made in the following ways
1. Courier the product(s) to Leather Talks at our office: D-5 A.C.Market 1, Shakespeare Sarani Kolkata-700 071 addressing to the name of Mr Biswajit Debnath / Mr Uttam Naskar -- 20A Gope Lane, Kol-14. This shall be mailed by us to you at the time of mailing your validation of your an cancellation request. You shall just print and hand over the shipping box with accurate label to the people of concerned logistic partner along with the product. In case this is not emailed to you, please write to us @ support@leathertalks.com.
2. Intimate us so that we can pick up the product(s) from your doorstep.